Quality and safety policy
GLOWER LAB, since its foundation, has been dedicated to the manufacture, packaging, and conditioning of food supplements. Throughout these years, it has provided its customers with a product of the required quality and has maintained a professionalism recognised by its customers through their loyalty.
The company's activity is based on the fundamental premise of offering and supplying safe and innocuous products for their entry into the food chain. A seal of identity whose guarantee is certified through the implementation, development and maintenance of a Food Safety and Quality Management System in accordance with the UNE-EN ISO 22.000:2018 standard.
In this way, GLOWER LAB's Management wishes to communicate to its staff, customers, and suppliers its commitment to quality and food safety through the bases of the Quality and Food Safety Policy listed below, which are fully supported by measurable objectives to ensure that:
The correct development of the implementation of the Food Safety and Quality system is the responsibility of the entire organisation and has the backing and commitment of the General Management.
The improvement in the guarantees of Food Safety and Quality requires an improvement in resources, both human and material, also guaranteeing the continuous training of personnel to improve their performance and make them aware of the importance of acting in accordance with the requirements of the Management system.
The safety and quality of our products is characteristic of the product, whose guarantee and compliance is our obligation, as well as all applicable legal, regulatory and customer requirements.
Appropriate communication between all members of the organisation and external parties is actively sought.
We pursue a working environment that allows a continuous improvement of our processes and our Management System, as well as our methods of action regarding possible deviations and non-Conformities, and the quality of our products and services.
This policy is constantly evolving, being reviewed at least during the Management System Review, and ensuring that the quality and safety objectives set by regulations are considered as a reference framework for establishing and reviewing these objectives.
The GLOWER LAB policy is the means that leads the organisation towards the improvement of its management system, remaining permanently displayed in a visible place for the staff and communicated every time it is revised so that it is implemented and maintained at all levels of the organisation.
Sant Boi de Llobregat, 23 May 2022
Román Albardías Marfil